Verizon Enterprise Center Repairs allows you to create, view, update, and track your trouble tickets. You can run tests on telephone lines and circuits, generate network performance reports, view test results, check ticket status.
Key features of the Repairs tool include:
Functionality |
Description |
View Tickets |
Display status of tickets with latest updates |
Create Tickets |
Create trouble tickets for telephone lines, circuits etc |
Initiate Tests |
Run tests on telephone lines and circuits |
View Tests |
Display status of tests with their results |
Reports |
View old trouble tickets |
Trouble Ticket Summary |
View open and recently closed trouble tickets |
Note: To follow the instructions in this document, you must be
able to access Verizon Enterprise Center and have the appropriate permissions
to use all the Repairs tools. Your individual permissions determine whether
specific links or buttons appear and operate as described in this document.
To change/update your user permissions, contact your organization's Verizon
Enterprise Center onsite administrator or your Verizon Business account
team.
